DATA PROTECTION
The protection of our customers' privacy and personal rights when visiting our website is of crucial importance for the trustworthy use of our services. With this data protection information, we would like to emphasise our commitment to the secure and trustworthy handling of your data and explain to you how we use our customers' personal data. In particular, our employees who process personal data are obliged to maintain data confidentiality and must comply with this. We therefore process your data exclusively on the basis of the statutory General Data Protection Regulation (GDPR) and the Telecommunications Act (TKG 2003).
You can generally use our website without providing any personal data. When you visit our online shop and place orders, personal data is collected. This always happens in accordance with the GDPR.
1. What is personal data and what is it used for? Personal data is information that can be assigned to you personally. This includes, for example, information such as name, address, email address and telephone number. In addition, when you visit our website, other data is automatically generated for technical reasons, such as the IP address that your Internet access provider assigns to your computer when you connect to the Internet, or information about the Internet page from which you accessed our offer or about the Internet browser you use (technical information). This technical information may be personal data in individual cases. As a rule, however, we only use technical information to the extent that this is necessary for technical reasons for the operation and to protect our website from attacks and misuse, and in pseudonymized or anonymized form for statistical purposes. a) When you visit our website Visiting our website does not require you to disclose your identity. When you visit our shop pages, for technical reasons, data is saved as standard in log files, so-called log files, which are sent to our website server. The following information is stored: • IP address (Internet Protocol address) of the accessing computer • the website from which you visit us (referrer) • the websites you visit on our site • the date and duration of the visit • browser type and browser settings • operating system This data is stored for analysis and to protect the data processing systems against unauthorized access and to ensure that the website connection is established smoothly. We never use the data collected to draw conclusions about you personally. b) for orders via our website We use the personal data you provide to fulfil and process your order, in particular when you visit our website, when you register on our website or log into an existing account and when you order products in our online shop. In order to order successfully in our shop, we need contact details such as your name, delivery and billing address and email address, as well as details of the type of payment method you have chosen for the correct execution and fulfillment of the contract. This information is marked as mandatory in our form fields - all other information is voluntary. The data you provide is also stored in our customer database. To avoid typos and to ensure that the items you order reach you, we check the completeness and accuracy of your address when you enter it - because without checking your data we cannot conclude the contract with you. The personal data we collect to process your order is stored until the statutory retention period expires and then deleted. Exceptions are tax and commercial retention and documentation obligations, which require longer storage and to which you have consented beyond storage in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 of the Telecommunications Act and Art. 6 Paragraph 1 Clause 1 Letter b of GDPR in response to your order and is necessary for the purposes mentioned for the appropriate processing of your order and for the mutual fulfillment of obligations arising from the purchase contract.
2. To whom do we pass on personal data? When passing on your personal data, we always ensure the highest possible level of security. Therefore, your data will only be passed on to previously carefully selected and contractually bound service providers and partner companies
, which are involved in the contract processing. For example, this is the logistics company commissioned with the delivery or the credit institution commissioned with payment matters. The transfer of data guarantees a smooth payment or delivery order and is limited to the minimum a) Logistics company DPD. DPD is one of the country's leading logistics and parcel service providers. The main business areas include the transport of letters, advertising mail, print media and parcels. DPD needs your data for smooth shipping. The following data is sent to DPD when an order is placed: • First name, last name • Address including house number • Postal code and place of residence Data protection policy: https://www.dpd.com/at/home/siteutilities/datenschutz b) Transfer of your data to third parties During the ordering process, your consent will be obtained for your data to be passed on to third parties. We will pass your data on to third parties under the following conditions: • In the event that there is a legal obligation to pass on the data in accordance with paragraphs and art. of the GDPR. • This is legally permissible and is required according to paragraphs and art. of the GDPR for the processing of contractual relationships with you • You have given us your express consent with your signature according to paragraphs and art. of the GDPR • The transfer according to paragraphs and art. of the GDPR for the assertion, exercise or defense of legal claims.
3. Use of cookies We use so-called cookies on our website. Cookies are text files that enable us to make your visit to our website more comfortable. These include, for example, default settings for the display of our website or shopping cart functions, as well as the option of single sign-on, so that you only have to log in to our website once, for example. These cookies are temporarily stored on your computer and only sent to our servers when you visit our website. We mainly use "session cookies", which are not stored on your hard disk and are deleted when you close the browser or after a long period of inactivity. You can view and delete the cookies stored on your computer and generally control the handling of cookies via the settings of your Internet browser. You can obtain more information about this from the manufacturer or in the help function of your Internet browser. Please note that the functionality of our online shop may be restricted or unavailable if you do not allow cookies.
4. Analysis and tracking tools All tracking measures listed are carried out on the basis of Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. On the one hand, we use these different tools to evaluate our offer for the purpose of optimizing it for you, and on the other hand, we want to ensure that our website is designed in line with the times. a) Google Analytics To continuously optimize our pages, we use Google Analytics, a web analysis service from Google INC. (https://www.google.de/intl/de/about/). However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The cookie collects information about the use of this website and sends it to a Google server in the USA and stores it there. The following information is used: • Browser type and version • Host name of the computer used • The operating system used • Time of the server query • Referrer URL (the previously visited page) The pseudonymized usage profiles are used to evaluate usage behavior and compile reports. Google will use this information to provide the website operator with better services for Internet usage. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de
5. Social Media Plugins We use social plugins from social networks (e.g. Facebook, Twitter, Google+) on our website on the basis of Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. We want to make our company better known through these tools. Each of the providers is responsible for operating in compliance with data protection regulations and guarantees this in accordance with the GDPR. Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). A user can change his or her cookie settings at any time.
An overview of Facebook plug-ins and what they look like can be found here: Facebook: https://developers.facebook.com/docs/plugins Privacy policy: https://help.instagram.com/155833707900388 Google+ is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). An overview of Google plug-ins and what they look like can be found here: Google+: https://developers.google.com/+/web/ Privacy policy: https://policies.google.com/privacy?hl=de Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). An overview of the Twitter buttons and what they look like can be found here: Twitter: https://about.twitter.com/de.html Privacy Policy: https://twitter.com/de/privacy Instagram is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). An overview of the Instagram buttons and what they look like can be found here: Instagram: https://www.instagram.com/?hl=de Privacy Policy: https://help.instagram.com/155833707900388 When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plug-ins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted from your browser directly to a server of the respective provider in the USA and stored there. If you are logged in to one of the services, the providers can directly assign the visit to our website to your profile on Facebook, Google+, Twitter or Instagram. If you interact with the plug-ins, for example by pressing the "Like", "+1", "Tweet" or "Instagram" button, the corresponding information is also transmitted directly to a server of the providers and stored there. The information is also published in the social network, on your Twitter or Instagram account and displayed to your contacts there. The purpose and scope of the data collection and the further processing and use of the data by the providers as well as your related rights and setting options to protect your privacy can be found in the providers' data protection notices.
6. Data security The security of your personal data is a high priority for us. We therefore protect the data we store with you through technical and organizational measures to effectively prevent loss or misuse by third parties. In particular, our employees who process personal data are obliged to maintain data confidentiality and must comply with this. To protect your personal data, it is transmitted in encrypted form. To protect communication via your Internet browser, we use SSL = Secure Socket Layer, for example. You can recognize this by the lock symbol that your browser displays when an SSL connection is established. To ensure the long-term protection of your data, the technical security measures are regularly checked and, if necessary, adapted to the state of the art. These principles also apply to companies that process data on our behalf and in accordance with our instructions.
7. Your rights to your data You have legal rights to information about your data stored with us as well as to correction, deletion and blocking of this personal data. The quickest, easiest and most convenient way to exercise these rights is to log into your account and edit your data stored there directly. Data that we have to store due to legal, statutory or contractual retention periods will be blocked instead of deleted in order to prevent it from being used for other purposes.
8. Consent, right of revocation/objection You can object to the use of your data for advertising, market and opinion research purposes at any time or revoke your consent to the use of your data with effect for the future. You can send us your objection or revocation by email or post. If you would like to exercise your right of revocation or objection, please write an email to shop@artmore.eu. If you receive advertising from us by email, you can exercise your revocation even more conveniently by clicking on the unsubscribe link contained in the email and following the further instructions. Please understand that we need a little time to implement your objection/revocation in our systems and that you may still receive a message during this time.
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9. Up-to-dateness and changes to this data protection information We always want to present our customers with an attractive offer and therefore continually adapt our range to the wishes of our customers. This may require updates to this data protection information. We therefore recommend that you regularly check this page for changes. If these are changes that could affect the consent you have given, we will inform you separately.